Frequently Asked Questions
Everything you need to know about our premium sterling silver collections.
What materials are used in Super Silver jewelry?
All our jewelry is crafted from certified 925 Sterling Silver, often plated with Rhodium or 18k Gold to prevent tarnishing and ensure a lasting shine.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days, while expedited options are available at checkout.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original, unworn condition and include all original packaging to be eligible for a full refund.
Do you offer a warranty on your products?
Yes, every Super Silver piece comes with a 12-month warranty covering any manufacturing defects. This does not cover normal wear and tear or accidental damage.
Is your jewelry hypoallergenic?
Absolutely. Our 925 Sterling Silver is nickel-free and lead-free, making it safe and comfortable for those with sensitive skin.
How should I care for my silver jewelry?
To maintain brilliance, avoid contact with perfumes and chemicals. Store your pieces in a cool, dry place and clean them gently with a soft microfiber cloth.